Refund Policy

Thank you so much for supporting Marissa Amber Art. Each item is created and handled with care, and I want you to have a smooth experience from purchase to delivery.

All Sales Are Final

Due to the handmade and/or made-to-order nature of many items, all sales are final.

I do not accept returns, exchanges, or cancellations.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact me within 7 days of delivery.

To help resolve the issue, include:

• Your order number
• Photos of the item
• Photos of the packaging

I’ll review the situation and work with you on a solution.

Shipping Issues

Once your order has been shipped, it is in the hands of the carrier.

• Shipping times are estimates and not guaranteed
• Delays caused by USPS or other carriers are outside of my control
• Lost or damaged packages may be eligible for a carrier claim (such as USPS)

If you believe your package is lost or damaged in transit, I recommend filing a claim directly with the shipping carrier.

Incorrect Address / Returned Packages

Please make sure your shipping address is correct at checkout.

• Orders returned due to an incorrect address can be reshipped at the buyer’s expense
• I am not responsible for orders delivered to the wrong address provided at checkout

Non-Refundable Situations

Refunds will not be issued for:

• Buyer’s remorse
• Incorrect address entered at checkout
• Shipping delays caused by the carrier
• Minor variations in color due to screen or lighting differences
• Normal handmade variations

Need Help?

If you have any questions or concerns, please don’t hesitate to reach out:
marissaamberart@gmail.com

Thank you again for supporting handmade and my little corner of the universe